Help Center

How can we help you?

You will find answers to the most common questions below. If you need anything else, our support team is just a message away.

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01

Getting Started

Ready to take your first ride? Follow these simple steps to create your BGlory account, set up your payment method, and book a ride in minutes.

  • How to create a BGlory Rides account
  • How to book your first ride on BGlory
  • What payment methods does BGlory accept?
  • How to add a debit card to your BGlory account
02

Rides & Booking

Booking a ride should be the easy part of your day. Here is how to request, schedule, cancel, and manage every trip.

  • How to request a ride on BGlory
  • Can I cancel a BGlory ride after booking?
  • How to schedule a ride in advance on BGlory
  • What happens if my BGlory driver cancels on me?
03

Payments & Pricing

No surprises when it comes to your fare. Learn how pricing works, manage your payment options, and download receipts for any trip.

  • How is my BGlory ride fare calculated?
  • Can I pay for a BGlory ride with cash?
  • How to get a receipt for my BGlory ride
  • Why was I charged a cancellation fee on BGlory?
04

Safety & Security

Your safety is built into every ride. Learn how to share your trip, use the emergency button, and report anything that does not feel right.

  • How to share your BGlory trip location with family
  • How does the BGlory emergency button work?
  • How to report a safety issue on BGlory Rides
05

Driver Questions

Thinking about earning with BGlory? Here is everything you need to know about signing up, vehicle requirements, and how you get paid.

  • How to become a BGlory driver in Abuja
  • What are the vehicle requirements for BGlory drivers?
  • How do BGlory driver earnings and payouts work?
  • What documents do I need to sign up as a BGlory driver?
06

Account & Settings

Keep your account up to date and secure. Update your profile, adjust your notifications, and manage your privacy in just a few taps.

  • How to update your BGlory profile information
  • How to change notification settings on BGlory
  • How to delete your BGlory Rides account
  • How to reset your BGlory password

Contact Support

Did not find your answer?

Send us a message and our support team will get back to you within a few hours. We are here to help you ride with confidence.